Delivery/Returns Information

ORDERS

  • Orders received by 1pm (Monday – Friday) are dispatched same-day (where possible).
  • Shipments within mainland UK are scheduled for next day delivery (Larger items may take slightly longer)
  • *PLEASE NOTE LARGER ITEMS WILL BE SUBJECT TO A VOLUMETRIC CARRIAGE CHARGE*

    DELIVERY

  • Next day delivery is valid on orders placed prior to 1pm Monday To Thursday only, providing the item(s) is available in stock.
  • Orders placed after 1pm on a Friday and made with the next day option will arrive on the Monday unless Saturday delivery is selected.
  • We are unable to deliver to P.O Boxes
  • Shipping costs for delivery outside of mainland UK are quoted upon order confirmation.
  • Whilst we try out best, we cannot guarantee delivery times. Some small rural areas may experience delays in orders.
  • RETURNS

  • After dispatch, return items will be subject to a return carriage charge.
  • You have 14 days upon receipt of your items to return and cancel your order for a full refund.
  • Please Note: The standard £10 shipping (Ex Vat) DOES NOT apply to items over 100cm in length. Items over 100cm can incur a higher rate.

    (please check with our shop to confirm the actual shipping charge for your item)

    For any additional Delivery/Returns information, please contact the SBS team on 01902 754 133.