Delivery/Returns Information

 

Delivery/Returns Information

ORDERS

Orders placed by 1pm (Monday – Friday) are dispatched the same day (where possible).

Shipments within mainland UK are scheduled for next day delivery (Larger items may take slightly longer)

*PLEASE NOTE LARGER ITEMS WILL BE SUBJECT TO A VOLUMETRIC CARRIAGE CHARGE*

DELIVERY

Next day delivery is valid on orders placed prior to 1pm Monday To Thursday only, providing the item(s) is available in stock. Orders placed after 1pm on a Friday and made with the next day option will arrive on the Monday unless Saturday delivery is selected.

We are unable to deliver to P.O Boxes

Shipping costs for delivery outside of mainland UK are be quoted upon order confirmation.

Whilst we try out best, we cannot guarantee delivery times. Some small rural areas may experience delays in orders.

If you are not available at the time of delivery, couriers will leave a card with information on how to get your parcel safely and efficiently.

RETURNS

After dispatch, return items will be subject to a return carriage charge.

You have 14 days upon receipt of your items to return and cancel your order for a full refund. 

Please Note: The standard £10 shipping (Ex Vat) DOES NOT apply to items over 100cm in length. Items over 100cm can incur a higher rate.

(please check with our shop to confirm the actual shipping charge for your item)

For any additional Delivery/Returns information, please contact the office on 01902 754 133.