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Delivery/Returns Information

           

ORDERS

  • Orders placed by 2pm (Monday - Friday) aim to be dispatched the same day.
  • Orders within mainland UK are scheduled for next day delivery (Large items may take slightly longer)
  • *PLEASE NOTE LARGER ITEMS WILL BE SUBJECT TO A VOLUMETRIC CARRIAGE CHARGE*

DELIVERY

  • Next day delivery is only valid on orders placed before 2pm Monday To Thursday. Orders made after 2pm on a Thursday or Friday made with the next day option wll arrive on the Monday unless Saturday delivery is selected.
  • We are unable to deliver to a P.O Box
  • Items for delivery outside of Mainland UK, will be quoted once your order is confirmed.
  • We cannot guarentee that deliveries will always be made on time but we try our best. Some small rural areas may experience delays in orders.
  • Deliveries that are failed will have a card left with information on how to get your package to you safely and efficiently.

RETURNS

  • Any items you wish to return once dispatched are subject to a return carriage charge.
  • You have 14 days upon receipt of your items to return and cancel your order for a full refund. 
 

Please Note: The standard £10 shipping (Ex Vat) DOES NOT apply to items over 100cm in length. Items over 100cm can incur a higher rate.

(please check with our shop to confirm the actual shipping charge for your item)